Hardware/Software Vendors
If you have hardware/software failure of a product we cannot support we encourage you to contact the manufacturer of the hardware/software.
Here is a list of vendors as we have them currently. We will be updating this as we get more information.
Modem manufacturers are listed here.
Acer America Corporation
2641 Orchard Pkwy.
San Jose, CA 95134
Weekdays: 6am-6pm, Sat: 8am-4pm (Pacific)
Phone: 800-239-ACER
Customer Service: 800-637-7000
Fax: 408-922-2953
Tech. Support: 800-445-6495
Sales: 800-733-2237
Tech. Supp. Fax: 408-922-2933
BBS: 408-428-0140
Web: www.acer.com/aac
Advanced Logic Research
9401 Jeronimo
Irvine, CA 92718
Phone: 800-444-4ALR / 714-581-6770
Fax: 714-581-9240
Tech. Support: 800-257-1230
Tech. Support Fax: 714-458-0532
BBS: 714-458-6834
Web: www.alr.com
Email: sales@alr.com
Compaq Computer Corporation
20555 State Highway 249
Houston, TX 77070-2698
Phone: 800-888-2004
Customer Service: 800-345-1518
Tech. Support: 800-345-1518
Sales: 800-652-6672
Tech. Supp. Fax: 713-514-1743
Nearest Dealer: 800-308-7774
BBS: 713-518-1418
Web: www.compaq.com
E-Mail: support@compaq.com
FTP Address: ftp.compaq.com
Dell Computer
2300 Greenlawn Blvd.
Round Rock, TX 78664-7098
Phone: 800-426-5150 / 512-338-4400
Fax: 512-728-3653
Support: 800-624-9896
Tech. Supp. Fax: 512-338-8700
BBS: 512-338-870
Web: www.us.dell.com
E-Mail: support@dell.com
Fujitsu
5200 Patrick Henry Dr.
Santa Clara, CA 95054
Phone: 408-982-9500
Support: 408-894-3950
Customer Service: 800-626-4686
BBS: 408-944-9899
Web: www.fujitsu.com
Gateway 2000
610 Gateway Dr.
PO Drawer 2000
North Sioux City, SD 57049
Phone: 800-846-2000
Fax: 605-232-2023
Support: 800-846-2301
FaxBack: 800-846-4526
Sales: 800-846-4208
Customer Service: 800-846-2000
BBS: 605-232-2224
Web: www.gw2k.com
Hewlett-Packard
3000 Hanover St.
Palo Alto, CA 94304
Phone: 415-857-1501
Fax: 415-857-7299
Support: 208-323-2551
Support Fax: 800-333-1917
Sales: 800-752-0900
Customer Support: 800-752-0900
BBS: 208-344 1691
Web: www.hp.com
Hitachi America, Ltd.
437 Madison Ave. 33 Floor
New York, NY 10022
Phone: 212-751-6302
Fax: 212-751-6368
Web: www.hitachi.com
IBM Corporation
Old Orchard Rd.
Armonk, NY 10504
Phone: 800-IBM-3333 or 520-574-4600
Support: 800-237-5511
Web: www.ibm.com
Micron Electronics, Inc.
900 E. Karcher Rd.
Nampa, ID 83687
Phone: 800-209-9686 / 208-893-3434
Fax: 208-465-8995
Support: 888-FIX-MYPC
Support Fax: 800-270-1232
Sales: 800-209-9686 / 208-893-3434
BBS: 800-270-1207 / 208-893-8982
Web: www.mei.micron.com
Microsoft Corp
Web: www.microsoft.com
Motorola, Inc.
1303 E. Algonquin Rd.
Schaumburg, IL 60196
Phone: 847-576-5000
Fax: 847-576-8003
Web: www.mot.com
NCR Corporation
1700 South Patterson Boulevard
Dayton, OH 45479-0001
Phone: 513-445-5000
Fax: 513-445-4184
Support: 800-774-7406
Support Fax: 803-939-7824
Web: www.ncr.com
NEC Technologies, Inc.
1414 Massachusetts Ave.
Boxborough, MA 01719-2298
Phone: 800-NEC-INFO / 508-264-8000
Fax: 800-366-0476 / 508-264-8673
Support: 800-388-8888
Sales: 800-632-4636
FaxBack: 800-366-0476
BBS: 508-635-4706
Web: www.nec.com
Netscape Corp
Web: www.netscape.com
Packard Bell
8350 Fruitridge Rd
Sacramento, CA 95828
Phone: 916-388-0101
Fax: 916-388-5459
Support: 800-733-4411 / 801-579-0160
Sales: 800-733-4411
BBS: 916-386-9899
Telnet: bbs.packardbell.com
Web: www.packardbell.com
Panasonic
1 Panasonic Way
Secaucus, NJ 07094
Phone: 201-348-7000
Support: 201-348-9090
Web: www.panasonic.com
Sharp Electronics Corporation
PO Box 650, Sharp Plaza
Mahwah, NJ 07430-2135
Phone: 201-529-8200
Fax: 201-529-8413
Support: 800-237-4277
Web: www.sharp-usa.com
Sun Microsystems, Inc.
2550 Garcia Ave.
Mountain View, CA 94043-1100
Phone: 415-960-1300
Fax: 415-969-9131
Support: 800-USA-4SUN
Web: www.sun.com
Texas Instruments, Inc.
135000 N. Central Expwy.
Dallas, TX 75243
Phone: 214-995-2011
Fax: 214-995-4360
Support: 800-848-3927
BBS: 817-774-6809
Web: www.ti.com
Texas Microsystems
5959 Corporate Drive, Suite 1600
Houston, TX 77036
Phone: 713-541-8200
Fax: 713-541-8226
Web: www.texmicro.com